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Sizing Chart

UK

US

FR

EU

AU

28E

28DDD/F

75F

60F

6E

28F

28G

75G

60G

6F

28FF

28H

75H

60H

6FF

28G

28I

75I

60I

6G

30A

30A

80A

65A

8A

30B

30B

80B

65A

8A

30C

30C

80C

65C

8C

30D

30D

80D

65D

8D

30DD

30DD/E

80E

65E

8DD

30E

30DDD/E

80F

65E

8E

30F

30G

80G

65G

8F

30FF

30H

80H

65H

9FF

30G

30I

80I

65I

8G

30GG

30J

80J

65J

8GG

30H

30K

80K

65K

8H

32A

32A

85A

70A

10A

32B

32B

85B

70B

10B

32C

32C

85C

70C

10C

32D

32D

85D

70D

10D

32DD

32DD/E

85E

70E

10DD

32E

32DDD/F

85F

70F

10E

32F

32G

85G

70G

10F

32FF

32H

85H

70H

10FF

32G

32I

85I

70I

10G

32GG

32J

85J

70J

10GG

32H

32K

85K

70K

10H

32HH

32L

85L

70L

10HH

34A

34A

90A

75A

12A

34B

34B

90B

75B

12B

34C

34C

90C

75C

12C

34D

34D

90D

75D

12D

34DD

34DD/E

90E

75E

12DD

34E

34DDD/F

90F

75F

12E

34F

34G

90G

75G

12F

34G

34I

90I

75I

12G

34GG

34J

90J

75J

12GG

34H

34K

90K

75K

12H

34HH

34L

90L

75L

12HH

36A

36A

95A

80A

14A

36B

36B

95B

80B

14B

36C

36C

95C

80C

14C

36D

36D

95D

80D

14D

36DD

36DD/E

95E

80E

14DD

36E

36DDD/F

95F

80F

14E

36F

36G

95G

80G

14F

36FF

36H

95H

80H

14FF

36G

36I

95I

80I

14G

36GG

36J

95J

80J

14GG

36H

36K

95K

80K

14H

36HH

36L

95L

80L

14HH

38B

38B

100B

85B

16B

38C

38C

100C

85C

16C

38D

38D

100D

85D

16D

38DD

38DD/E

100E

85E

16DD

38E

38DDD/F

100F

85F

16E

38F

38G

100G

85G

16F

38FF

38H

100H

85H

16FF

38G

38I

100I

85I

16G

38GG

38J

100J

85J

16GG

38H

38K

100K

85K

16H

38HH

38L

100L

85L

16HH

40B

40B

105B

90B

18B

40C

40C

105C

90C

18C

40D

40D

105D

90D

18D

40DD

40DD/E

105E

90E

18DD

40E

40DDD/F

105F

90F

18E

40F

40G

105G

90G

18F

40FF

40H

105H

90H

18FF

40G

40I

105I

90I

18G

40GG

40J

105J

90J

18GG

40H

40K

105K

90K

18H

42B

42B

110B

95B

20B

42C

42C

110C

95C

20C

42D

42D

110D

95D

20D

42DD

42DD/E

110E

95E

20DD

42E

42DDD/E

110F

95F

20E

42F

42G

110G

95G

20F

42FF

42H

110H

95H

20FF

42G

42I

110I

95I

20G

42GG

42J

110J

95J

20GG

42H

42K

110K

95K

20H

44B

44B

115B

100B

22B

44C

44C

115C

100C

22C

44D

44D

115D

100D

22D

44DD

44DD/E

115E

100E

22DD

44E

44DDD/F

115F

100F

22E

44F

44G

115G

100G

22F

44FF

44H

115H

100H

22FF

44G

44I

115I

100I

22G

44GG

44J

115J

100J

22GG

44H

44K

115K

100K

22H

Choose your measurements:

Band size

Cup size

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UK

US

FR

EU

AU

6

2

34

24

6

8

4

36

36

8

10

6

38

38

10

12

8

40

40

12

14

10

42

42

14

16

12

44

44

16

18

14

46

46

18

20

16

48

48

20

22

18

50

50

22

24

20

52

52

24

26

22

54

54

26

28

24

56

56

28

30

26

58

58

30

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FAQ

Shipping

Once your order has shipped, orders usually take 2-6 working days to arrive, with NZ delivery taking 3-5 working days. We use Australia Post to ship our parcels to you. You will receive tracking once your order has been dispatched - if there's no movement after 15 working days, please get in touch.

FREE SHIPPING

For all orders over $150 for AUS customers

How long does shipping take?

Once your order has shipped, orders usually take 2-6 working days to arrive, with NZ delivery taking 3-5 working days. We use Australia Post to ship our parcels to you. You will receive tracking once your order has been dispatched - if there's no movement after 15 working days, please get in touch.

How long does it take to dispatch my order?

Our warehouse aims to send out orders same day if placed before 1pm. Should you need an order to arrive by a certain date, please let us know as soon as you can. During the sale our dispatch time can go up to 3-4 working days, regardless of whether you purchased a sale item or not.

Can I cancel my order?

As our orders begin being processed within 15 minutes of being placed (in order to make sure orders are sent out asap) it’s sometimes difficult for us to pull an order from the system. Make sure you tell us as soon as you can if you’d like to cancel an order, and we’ll do our best to pull it from the warehouse system.

Can you cover my shipping cost if I want to return or exchange an item?

Large companies have made free returns the norm, however this is still a huge cost for a small business to undertake. We’d rather not raise our prices to cover these costs, so unfortunately we don’t offer a free returns service or cover return shipping costs for returns and exchanges. We do send out exchanged items for free of charge.

Do you ship to my country?

We only ship to Australia and New Zealand, however our UK and US sites ship worldwide.

Why don't you make bras my size?

As a small brand, each new bra is a significant investment, even if it’s a size we already stock. The ethical manufacturing, fitting process and photographing of an item is heavy with up-front costs, even more so for a new size, which requires a whole new set of patterns and components. We also need to create a certain amount of each size, to keep the costs affordable and make enough of a profit to allow cashflow for the next round of stock. Once the item arrives with us, we also have to consider the costs of warehousing and shipping the stock. If we aren’t certain that a bra size will sell, we could be stuck with lots of bras that aren’t selling and are actively costing us money to house! However we are one of the only, if not the only, small UK brand that has expanded our size range 5 times in the past few years – a huge amount of new sizes and stock for a small company. We take these risks because we listen to our customers and (hopefully) future customers, and the support that we are given from you allows us to create more!

Will you restock?

Normally we prefer to bring fresh styles every few months, which also helps with stock flow. Stock takes at least 3-4 months to be manufactured, and we need to order a certain amount of each item (see above!), so we cannot just easily whip up a size that is out of stock. If you see something you like, it’s best to grab it in your size while you can!

Do you have a boutique?

Unfortunately we don’t at the moment, we are just online. We do have stockists all over the world, though, which you can find on the stockist page. Want to see Playful Promises in your local boutique? Tell them about us!

Returns & Exchanges

Playful Promises wants you to buy with confidence and wear with even more! We hope you are delighted with everything you buy from us. However, if you are not completely satisfied with your purchase we will exchange or refund your purchase subject to our terms and conditions. This does not affect your statutory rights.

Can I return or exchange an item?

Playful Promises wants you to buy with confidence and wear with even more! We hope you are delighted with everything you buy from us. However, if you are not completely satisfied with your purchase we will exchange or refund your purchase subject to our terms and conditions. Please visit our returns page for further information.

How do I return or exchange an item?

Please visit our returns page for further information.

How long do I have to return or exchange an item?

Please return or exchange your items within 28 days of delivery.

Others

How do I get in touch?

Our friendly customer service team would love to hear from you, so please do get in touch by dropping us an email at customerservices@playfulpromises.com

How will my parcel be packaged?

All our parcels come in discreet packaging unless you specify at checkout you would like a PP branded bag?

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