Customer Service Enquiries

We'd love to hear about your experiences with Playful Promises! For all retail enquiries please email and we will aim to reply to all emails within 1 working day. The head office is open from Monday-Friday 9am-6pm UK time.


Wholesale Enquiries

For any general or wholesale enquiries, please email us on and we will get back to you within 3 working days. Please make sure to email all customer enquiries to


Press Enquiries

For any press enquiries please contact



Our registered company information: Playful Promises.
Our registered office is (please note this is not our returns address):
Studio 102, Shakespeare Business Centre,
245A Coldharbour Lane, Brixton, SW9 8RR
Company number 05504722
VAT no: 881 9897 47


Photography: Anna Swiczeniuk, Tatiana Gerusova
Hair and Make-up: Bobana ParjcicCheyenne Raymond, Hannah KenneyDoubravka Marcinkova, Miss Miranda